This Privacy Policy outlines how Erplain Inc. collects, uses, maintains, and discloses information obtained from users (each, a "User") of the www.erplain.com website ("Site"). It applies to the Site as well as all products and services provided by Erplain Inc.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information. It may prevent them from engaging in certain Site related activities.
Chaque utilisateur a la possibilité d’introduire une réclamation auprès d’une autorité de contrôle telle que la CNIL.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
Erplain Inc. may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a User decides to opt in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Aucune des informations personnelles n’est vendue ou échangée à des tiers. Des informations démographiques non liées à des informations d’identification personnelles concernant les visiteurs et les utilisateurs peuvent être transférées à nos partenaires commerciaux en qui nous avons toute confiance. Erplain peut faire appel à des sous-traitants pour gérer le site et certaines activités telles que l’envoi de newsletters.
We do not sell, trade, or rent Users' personal identification information to other parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.
